What our customers say
Frequently Asked Questions
The dog got away with it? The vacuum cleaner did its job a little too well? No problem! We'll get you back to having a complete puzzle. Send an email to emma@puzzleinabag.com with a picture of the missing puzzle piece and we'll send it to you as soon as possible!
If you order before 10 p.m. the puzzle leaves the same business day. Only sometimes, like everyone else, we have to wait a bit for the mail. So count on 1-2 business days of patience anyway!
You can order gift wrapping, but you'll still have to wrap the package yourself.
Not satisfied? Return it within 30 days for free and hassle-free, and get a full refund.
Our puzzles are made from high-quality cardboard and come in a bag made of 100% recycled plastic.
All our puzzles are made in Europe and assembled in Belgium.
Why a bag, you ask? Simple: we wanted to reinvent the classic puzzle. We did this partly through the puzzle itself, but also through the packaging. We replaced the old box with a trendy, stylish bag featuring a fun design. It’s also easier to carry around.
Of course! But if you want to make it difficult, you can just ignore it.
